Documented Created: 26thJune 2018
Date of Last Review: 26thJune 2018
Date of Next Review: 26thJune 2018
This policy outlines my data protection policy, and thus how I comply with the GDPR.
I have registered with the ICO since 2015 and this is renewed automatically each year.
YOUR PERSONAL INFORMATION – GENERAL DATA PROTECTION REGULATION (GDPR)
GDPR is bringing in new legal protection for personal information from May 2018. This tells you what personal information I gather via my website, and why, and what your rights are.
Practitioner and Trainer’s Name: Arty Thukral
Practitioner Tutor’s Contact Details:
Telephone No: 078 2464 3182
Email address: email@example.com
Data Controller & Data Protection Officer Contact Details: As above
The Purpose of processing Client Data
In order to offer professional courses and coaching, I will need to gather and retain potentially sensitive information about you. I will only use this information to deliver effective courses and coaching. I take this information via my booking to allow me to contact you, handle courses, bookings and tailor the course and/or session to suit your requirements.
Lawful Basis for holding and using Client Information
As a full member of the Association for the Advancement of Meridian Energy Techniques,
Association of Reflexologists, the Bach Centre International Centre and the Alliance of Private Sector Practitioners I abide by their respective Code of Practice and Ethics. The lawful basis under which I hold and use your information is my legitimate interests i.e.my requirement to retain the information in order to provide you with the best possible course and/or coaching options and advice
As I hold special category data (i.e. health related information), theAdditional Condition under which I hold and use this information is:for me to fulfil my role as a health care practitioner bound under the AoR Confidentiality as defined in the AoR Code of Practice and Ethics.
What information I hold and what I do with it
In order to give professional courses and coaching sessions, I will need to ask for and keep information about your health. I will only use this for informing coaching treatments and any advice I give as a result of your treatment. The information to be held is:
- Your contact details
- Medical history and other health-related information (which I will take from you at first consultation)
- Treatment details and related notes (which I will take after each consultation)
I will NOT share your information with anyone else (other than within my own practice, or as required for legal process) without explaining why it is necessary, and getting your explicit consent.
How Long I Retain Your Information for
I will keep your information for the following periods
- 7 years after last treatment
- records of children are kept until the child is 25 and if 17 when treated then 26
Your data will not be transferred outside the EU without your consent.
Protecting Your Personal Data
I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.
I will contact you using the contact preferences you give me in relation to:
- Course dates and appointment times
- Coaching and training information or information
- Special offers and promotions (you may unsubscribe from this at any time)
GDPR gives you the following rights:
- The right to be informed:
To know how your information will be held and used (this notice).
- The right of access:
To see your therapist’s records of your personal information, so you know what is held about you and can verify it.
- The right to rectification:
To tell your therapist to make changes to your personal information if it is incorrect or incomplete.
- The right to erasure (also called “the right to be forgotten”):
For you to request your therapist to erase any information they hold about you
- The right to restrict processing of personal data:.
You have the right to request limits on how your therapist uses your personal information
- The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems.
- The right to object:.
To be able to tell your therapist you don’t want them to use certain parts of your information, or only to use it for certain purposes.
- Rights in relation to automated decision-making and profiling.
- The right to lodge a complaint with the Information Commissioner’s Office:
To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.
Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
If you wish to exercise any of these rights, please use the contact details given above.
If you are dissatisfied with the response you can complain to the Information Commissioner’s Office; their contact details are at: www.ico.org.uk
- if you don’t agree to your therapist keeping records of information about you and your sessions, or if you don’t allow them to use the information in the way they need to for treatments, the practitioner may not be able to treat you
- Your practitioner has to keep your records of session for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed
- Your practitioner can move their records between their computers and IT systems, as long as your details are protected from being seen by others without your permission.